21
2010
Get Inside Your Employees’ Heads
An article by admin 
Small business owners always want to know what their employees are thinking, but some don’t know how to get them to talk, or to speak truthfully.
Knowing how your employees feel about their jobs can help you to develop programs, policies and procedures that they respect and appreciate and can even help to retain your employees longer.
Tips
Allow employees to speak/write anonymously
Use employee satisfaction surveys
Try focus groups
What to Ask
What do you like about your job?
What do you least like about your job?
What do you hope to do or achieve in the next 5 years?
What do you see as the problems in the company?
What do you see as the positive areas in the company?
Do you have any suggestions for improvement?
Thebetterboss.com advises employers to ask their employees the following questions:
